Ordering

Orders can be placed any time through the shop. You will get an order confirmation email within a few minutes of checkout — if it does not arrive, check your spam folder before contacting us.

• Can I change or cancel an order? If the order has not shipped yet, we can usually still change it. Message us with your order number as soon as you can.
• Can I add an item after ordering? Place a second order and reply to your confirmation email — we will combine them when possible.
• Do you restock sold-out prints? Popular prints are often restocked, but limited seasonal releases may not return. Join the newsletter to hear about restocks first.

Shipping

Orders are prepared at our Silverdale, Washington facility. Standard processing takes 1–2 business days, and you will receive tracking as soon as your parcel is handed to the carrier.

Delivery estimates and full details are on the Shipping Policy page.

Returns and exchanges

Unworn items in their original packaging can be returned within 30 days of delivery. Start by emailing us with your order number, and we will send return instructions.

See the Returns page for the full policy.

Sizing and fit

Our sizing runs by weight and height rather than age alone, because babies of the same age vary a great deal. The Sizing Chart page walks through how to measure.

If your little one is between sizes, we generally suggest sizing up in sleep bags and staying true to size in pajamas for a snug fit.

Fabric and care

Everything we make starts with bamboo viscose, chosen for how soft and breathable it is against sensitive skin. Wash cold, tumble dry low, and skip fabric softener.

The Fabric Guide covers the material and how to keep it soft.

Your account

Sign in to review past orders, track shipments and keep a wishlist. If you have trouble getting in, use the password reset link on the sign-in page.